Information Technology

Events

    Outages

    Planned Outages

    • There will be a network outage affecting the 8th floor of Camp Randall while renovations are underway.
    • The Enterprise Content Management Service (ECMS) service will be unavailable while maintenance is performed.
    • The SFS – Shared Financial System service will be unavailable while maintenance is performed.
    • **Outage Description** There will be a network outage affecting part of the Waisman Center while power work is performed. **Impact to Users** Some users will lose wired and wireless network access. **Workarounds** There are no known workarounds at this time. **Estimated time to resolution or next update** This outage will be updated as we receive […]
    • The following services will be unavailable while maintenance is performed: DARS – Degree Audit Reporting System, Transcripts, Transcripts (Unofficial) – Student Record, SOAR Advising Module (SAM), SOAR Reservation System, Course Search and Enrollment App, SIS – Student Information System, CAOS – Curricular and Academic Operational Store, Advising Gateway, Academic Navigator, Preparing for SOAR, Starfish Updater,

    Unplanned Outages

    • **Outage Description** There was a network outage affecting part of the Clinical Science Center. The cause of the outage appears to have been power related. **Impact to Users** Some users lost wired and wireless network access. **Workarounds** There are no known workarounds at this time. **Estimated time to resolution or next update** This outage will […]
    • **Outage Description** There was a brief network outage affecting part of the Clinical Science Center while a switch rebooted. **Impact to Users** Some users lost wired and wireless network connections. **Workarounds** There are no known workarounds at this time. **Estimated time to resolution or next update** This outage will be updated as we receive new […]
    • [1/23/2023 – 12:56PM] Latest information from Microsoft We’ve initiated the deployment of our fix to address the additional impact affecting Microsoft Teams group calls that include video, resulting in users seeing a black screen during affected meetings. We still anticipate that this deployment should complete by the end of January, 2023, and expect we’ll have […]
    • [Update 1/19 4:00 PM] Work at Cole Hall to resolve a network issue is expected to continue through tomorrow, Friday 1/20. **Outage Description** There is a piece of network equipment down at Cole Hall. Technologists are working to resolve the issue. **Impact to Users** Some users may experience wired or wireless connectivity issues. **Workarounds** There […]

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