Information Technology

**Outage Description** There will be a partial network outage in Engineering Hall due to scheduled electrical maintenance. **Impact to Users** Users in Engineering Hall may experience intermittent or complete loss of network connectivity during the maintenance window. **Workarounds** There are no known workarounds at this time. **Estimated time to resolution or next update** This outage […]

**Outage Description** There will be a partial network outage in Engineering Hall due to scheduled electrical maintenance.] **Impact to Users** Users in Engineering Hall may experience intermittent or complete loss of network connectivity during the maintenance window. **Workarounds** There are no known workarounds at this time. **Estimated time to resolution or next update** This outage […]

**Outage Description** There will be a partial network outage in Engineering Hall due to scheduled electrical maintenance. **Impact to Users** Users in Engineering Hall may experience intermittent or complete loss of network connectivity during the maintenance window. **Workarounds** There are no known workarounds at this time. **Estimated time to resolution or next update** This outage […]

The SIS – Student Information System service will be undergoing maintenance at this time. The application should be available during this maintenance, as maintenance is done on one host at a time. However, an active user may be kicked out during the rolling restarts. If that happens, the user should be able log back in […]

The Oracle Database Hosting (Production) service will be undergoing maintenance. One of the two database instances will remain up so there will be no full database outages. Connections to databases may drop and reconnect during the maintenance. The following services may be impacted during this maintenance: SFS – Shared Financial System-Legacy, SFS – e-Reimbursement, SFS […]

**Update, 1/26, 4:09 PM** Engineers continue to work with our vendor to troubleshoot this issue. At this time we do not have an estimated time to resolution. Please report any issues that may be related to this Outage by contacting the Help Desk. Network Services is currently seeing issues with dropped packets on the Datacenter […]

**Outage Description** Workday has identified an issue affecting several tasks on mobile devices. **Impact to Users** This affects users of the Workday mobile app on both iOS and Android. There is no impact to web browser/computer use for impacted tasks. **Workarounds** To complete tasks that return an error in the Mobile App, access Workday via […]

**Update 8:53 AM 1/26** City is deploying this morning for the workaround to pull temporary fiber which involves an aerial fiber run and steam jetting frozen underground conduit. Once they have everything in place they will schedule a cutover splice window for tonight starting between 10pm and midnight. When that happens everything on the cable […]

**Update 1:04 PM** Microsoft has acknowledged the issue and appears to be linked to: https://support.microsoft.com/en-us/topic/kb5072911-multiple-symptoms-occur-after-provisioning-a-pc-with-a-windows-11-version-24h2-update-d2d30684-4e2b-47f5-9899-a00a8e0acb09 **Outage Description** The Help Desk has received reports of File Explorer freezing when trying to save/select/move files, lagging when moving items onto or off of the desktop or changes just not refreshing automatically. Another related symptom is desktop icons turning […]